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To make an order it is necessary to do the next steps: 1) 1) The authentication For the authentication it is necessary to have a user account. In case this account doesn’t exist it can be created in 1 – 2 minutes, and after the confirming of the account, it can be used immediately.
The advantage of a user account is that at successive orders it’s no more necessary to introduce the invoice and the shipping data, these data being registered and used again whenever the customer authenticate itself using a name and a password. It is also possible that after the creation of the account, to modify the invoice and the shipping data by using the bottom ‘’ Support account ‘’, to add new shipping addresses, and at the despatch of the order, the shipping address may be chosen from a list. 2) 2) The adding of a product in the shopping bag The adding in the shopping bag is made by introducing the number of desired pieces in the corresponding field and by pushing the bottom order. It is possible to do an ulterior modification of the number of ordered products or to delete them in the viewing of the bag (‘My bag’).To delete you must push the bottom delete from the right of the article (the bag of the right extremity) and to modify the number of pieces from the order you must complete the field from the column ‘Pieces’ with the desired number and you push the bottom updating (the image of a note book with a pen). 3) The order delivery
According to the ordered products (more exactly to their value) there are several methods of delivery put to the customers’ disposal (Express courier, Prioripost). The courier will be that chosen by you.
Transport charge:
- In Oradea the delivery is free – in any other country the delivery of the products is done against a delivery charge. The amount of this delivery charge changes depending on the delivery chosen method, the value of the package, on the town where is done the delivery, for example: by Prior post with a payment approximately of 14 lei, by Fan Courier with pay on delivery approximately of 30 lei. 4) Cum platesc
Pentru cumparatorii din România, plata produselor comandate se face in doua moduri: - ramburs-plata la livrare (dupa ce primiti instiintarea postala va trebui sa va prezentati la oficiul postal din localitatea dumneavostra care face servicii de livrare colete unde, dupa achitarea contravalorii produsului si a taxelor de livrare,veti primi produsele comandate) - plata in avans prin virament bancar in contul Carla Brillanti SRL cont RO24VBBU2511OR0360392701 deschis la Volksbank Oradea . In acest caz produsele comandate vor fi livrate numai in momentul in care sumele datorate societatii noastre, respectiv valoarea produselor comandate si a taxei de livrare aferente, au intrat in cont. Dupa ce ati lansat comanda veti primi un e-mail de confirmare cu produsele comandate, datele dumneavoastra si adresa de livrare. În cazul in care exista neclaritati veti fi contactat telefonic sau prin e-mail pentru a stabili impreuna ultimele detalii legate de livrare si de modalitatea de plata pentru care ati optat. In cazul in care doriti sa faceti un cadou pe care societatea noastra sa-l livreze direct destinatarului, contravaloarea comenzii poate fi platita numai prin virament in contul mai sus indicat.
Durata livrarii este variabila in functie de produsele comandate si de modalitatea de livrare aleasa. In mod normal durata livrarii variaza intre 24h si 3 zile lucratoare. In cazul in care produsul comandat nu este pe stoc durata livrarii vă va fi comunicata.
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